Product description

Domestic dishwasher

See a list of details to help identify the product.

Reason the product is recalled

Water may leak into the door latch area causing a short circuit.

The hazards to consumers

If water leaks into the electrical components, this may cause a fire or melting of components within the door latch, handle or control panel area.

What consumers should do

Consumers should contact Fisher & Paykel Appliances via the dedicated website, phone or email address to register the model number, the serial number and their contact details. If it is confirmed that it is the model and serial number affected by this potential problem, Fisher & Paykel will arrange for a service technician to call and rectify the problem at no cost to the consumer.

Details to help identify the product.

Supplier running the recall

Who sold the product

Whitegoods retailers nationwide

Identifying product features

Model numbers beginning with DW60CS and DW60CD Serial numbers including the following identification symbols: FA6, FA7 and FA8

Identifying numbers

Other identifying numbers

Model numbers beginning with DW60CS and DW60CD

Serial numbers including the following identification symbols: FA6, FA7 and FA8

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2012/13263 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.