PRA number
2018/16926
Published date
What are the defects?
The product does not comply with the mandatory standard 'Trade Practices Act 1974. Consumer Protection Notice No. 1 of 2003. Consumer Product Safety Standard: Bunk Beds'. The bunk bed was supplied without the required infill on the top bunk side panel.
What are the hazards?
The bunk bed poses a risk of entrapment.
What should consumers do?
Customers will be contacted by Harvey Norman by phone or mail, to organise a new insert timber panel and label to be supplied/installed for the customer free of charge. Consumers can contact the Aftersales Administrator by email aftersalessupport@dixiecummings.com.au or phone on 03 9762 2988.
Traders who sold this product
Harvey Norman Mascot
Where the product was sold
New South Wales
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
