PRA number
2014/14012
Published date
Product description
PV Array DC Isolator
Reasons the product is recalled
The product features an internal fault, where a high resistant connection may form.
The hazards to consumers
There is a risk that the DC Isolator may overheat and, in some cases, cause fire
What consumers should do
Electrical Contractors/Installers/consumers:
The DC Isolators are required to be replaced. For a replacement program contact DKSH by phoning 1800 006 137 (during business hours), visiting http://www.dksh.com.au/recall or emailing recall.au@dksh.com.
Wholesalers/Resellers:
Cease supplying PV Power DC Isolators and arrange returns by contacting 1800 006 137 or emailing recall.au@dksh.com. Visit http://www.dksh.com.au/recall for further details.
For further information:
Please direct all questions concerning this recall to DKSH by phoning 1800 006 137, emailing recall.au@dksh.com or visiting http://www.dksh.com.au/recall.
The DC Isolators are required to be replaced. For a replacement program contact DKSH by phoning 1800 006 137 (during business hours), visiting http://www.dksh.com.au/recall or emailing recall.au@dksh.com.
Wholesalers/Resellers:
Cease supplying PV Power DC Isolators and arrange returns by contacting 1800 006 137 or emailing recall.au@dksh.com. Visit http://www.dksh.com.au/recall for further details.
For further information:
Please direct all questions concerning this recall to DKSH by phoning 1800 006 137, emailing recall.au@dksh.com or visiting http://www.dksh.com.au/recall.
Supplier
Traders who sold this product
Sold through electrical wholesalers or direct to solar contractors and installers
Where the product was sold
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
