Product description
DM36 Dreama Slim Support Pad for Jenx Dreama Sleep Mattress
Product Code: 7120-3240-000
ARTG 261614
(Medifab Ltd - Positioning aid system)
Product Code: 7120-3240-000
ARTG 261614
(Medifab Ltd - Positioning aid system)
See a list of details to help identify the product.
Reason the product is recalled
The inserts that attach the small PU pad to the bracket may have been inserted the wrong way around. This reduces the strength of the fitting which can result in the support pad breaking off the bracket when placed under pressure.
The hazards to consumers
If the positioning aid fails, the user may move during sleep and postural support will not be maintained increasing the risk of injury and health complications.
What consumers should do
Immediately cease using the DM36 Dreama slim support pad. Medifab will contact affected consumers in writing to arrange for replacement of the product.
All pads should be assessed for any damage prior to each use – if the pad show signs of cracking or is found to be loose on the brackets then it must not be used.
For further information, contact Medifab on 03 6427 0105.
All pads should be assessed for any damage prior to each use – if the pad show signs of cracking or is found to be loose on the brackets then it must not be used.
For further information, contact Medifab on 03 6427 0105.
Details to help identify the product.
Supplier running the recall
Who sold the product
Healthcare equipment retailers and mobility and rehabilitation services
Identifying numbers
Other identifying numbers
Product Code: 7120-3240-000
Where the product was sold
New South Wales
Queensland
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18418 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.