Product description
Single over single bunk bed in wood colour
See a list of details to help identify the product.
Reason the product is recalled
The product does not comply with the mandatory standard 'Trade Practices Act 1974. Consumer Protection Notice No. 1 of 2003. Consumer Product Safety Standard: Bunk Beds'. The bunk bed was supplied without the required infill on the top bunk side panel.
The hazards to consumers
The bunk bed poses a risk of entrapment.
What consumers should do
Customers will be contacted by Harvey Norman by phone or mail, to organise a new insert timber panel and label to be supplied/installed for the customer free of charge. Consumers can contact the Aftersales Administrator by email aftersalessupport@dixiecummings.com.au or phone on 03 9762 2988.
Details to help identify the product.
Supplier running the recall
Who sold the product
Harvey Norman Mascot
Identifying numbers
SKU
BDDOMIMDLR094
Dates available for sale
-
Where the product was sold
New South Wales
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16926 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.