Product description

Single over single bunk bed in wood colour

See a list of details to help identify the product.

Reason the product is recalled

The product does not comply with the mandatory standard 'Trade Practices Act 1974. Consumer Protection Notice No. 1 of 2003. Consumer Product Safety Standard: Bunk Beds'. The bunk bed was supplied without the required infill on the top bunk side panel.

The hazards to consumers

The bunk bed poses a risk of entrapment.

What consumers should do

Customers will be contacted by Harvey Norman by phone or mail, to organise a new insert timber panel and label to be supplied/installed for the customer free of charge. Consumers can contact the Aftersales Administrator by email aftersalessupport@dixiecummings.com.au or phone on 03 9762 2988.

Details to help identify the product.

Supplier running the recall

Who sold the product

Harvey Norman Mascot

Identifying numbers

SKU

BDDOMIMDLR094

Dates available for sale

-

Where the product was sold

New South Wales

Print supporting information

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/16926 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.