Product description
Ducati soft pannier bag for DesertX MY23
Ducati Performance Accessory part no. 96781971AA for DesertX MY23
See a list of details to help identify the product
Reason the product is recalled
Incorrectly assembled luggage may lead to the right side pannier coming into contact with the motorcycle exhaust system.
The hazards to consumers
There is a risk of fire if the right side pannier comes into contact with the exhaust system.
What consumers should do
Consumers should stop using affected pannier bags immediately. Ducati ANZ will contact consumers directly to provide updated assembly instructions, and an updated right side pannier support sub frame to improve pannier installation are available.
Consumers should then contact their local Authorised Ducati Dealer to make an appointment to have the updated parts installed. For more information please contact Ducati ANZ on contact_us@ducati.com or by phone on 1300 112 606.
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Ducati Dealers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19775 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
