PRA number
2018/17109
Published date
Product description
Dulux Aquanamel Semi Gloss Vivid White in 4L cans (SKU 53504912-4L)
Dulux Aquanamel Semi Gloss Ultra Deep Tone Base in 4L cans (SKU 53516101-4L)
Sold between 25 September 2018 and 19 October 2018 in Tasmania, Victoria & South Australia.
Dulux Aquanamel Semi Gloss Ultra Deep Tone Base in 4L cans (SKU 53516101-4L)
Sold between 25 September 2018 and 19 October 2018 in Tasmania, Victoria & South Australia.
What are the defects?
The cans may have a fine wire thread protruding from the top seam (see above photo).
What are the hazards?
A person trying to pull a thread off with a bare hand may receive a minor cut.
What should consumers do?
If there is no thread protruding at the top of the can, the product is not affected. If there is a protruding thread, the consumer should remove it wearing leather or lined thick rubber gloves, or by using a pair of pliers. Consumers should not try to remove the thread with a bare hand.
Alternatively, consumers can return the product to the place of purchase for a refund or replacement.
Consumers can call Dulux Help and Advice on 13 25 25, email dulux.customer.service@dulux.com.au or visit https://www.dulux.com.au/ for more information.
Alternatively, consumers can return the product to the place of purchase for a refund or replacement.
Consumers can call Dulux Help and Advice on 13 25 25, email dulux.customer.service@dulux.com.au or visit https://www.dulux.com.au/ for more information.
Supplier
Traders who sold this product
Bunnings Warehouse
Inspirations Paint
Various independent hardware stores
Inspirations Paint
Various independent hardware stores
Where the product was sold
South Australia
Tasmania
Victoria
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
