What are the defects?
Product may have leaked during transportation and there may be traces of the product on the outside of the container.
What are the hazards?
The product is a corrosive material. If the product comes into contact with the skin or eyes, it may cause severe skin burns and eye damage.
What should consumers do?
Consumers should wear personal protective equipment (long sleeves and pants, apron, closed shoes, nitrile rubber gloves and safety glasses) and carefully inspect the container for signs of product contamination. Any contamination can be carefully wiped away and the rag disposed of safely. Alternately, if you prefer a refund, please call Dulux Emergency Response Service 1800 033 111 to organise product pick up and refund.
For further advice, consumers can contact Dulux Emergency Response Service: Australia - 1800 033 111, New Zealand: 0800 734 607 or submit your request via this form https://www.dulux.com.au/contact-us/product-claims-request
Traders who sold this product