PRA number
2012/13181
Published date
Product description
Pre-boosted gas solar tanks used to heat water in domestic homes
Reasons the product is recalled
Dux Hot Water has identified a potential electrical safety risk with gas-boosted solar tanks due to incorrect wiring.
The hazards to consumers
There is a risk of electric shock if a unit has been incorrectly wired. Note that there is no safety risk if the unit is producing hot water.
What consumers should do
Turn power to the water heater off at the power point, unplug the cord and immediately call 1300 270 485 to organise a safety inspection or email recalls@dux.com.au
Supplier
Traders who sold this product
Reece, Tradelink, Swan Plumbing, Origin Energy, Bunnings, Bowens, Bentons, East Coast, Hardings, Harris Group, Insolar
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
