Product description
DynaDrive is a constant pressure water pump. Only DynaDrive DD60-10 and DynaDrive DD90-11 models are affected by this recall.
Recalled units have serial numbers between 19079 1000 and 22336 5720.
Model
See a list of details to help identify the product.
Reason the product is recalled
DynaDrive DD60-10 and DD90-11 model pumps may not be adequately earthed.
An incident has occurred with a DynaDrive pump where a person experienced an electric shock.
The hazards to consumers
Risk of electric shock, which can cause injury.
What consumers should do
Stop using the affected DynaDrive DD60-10 and DD90-11 model pumps immediately and follow the below steps:
- Switch off power at the switchboard using the main breaker switch. If you are unsure how to do this, contact Davey Water Products on 1300 232 839.
- Inspect the rating label to verify whether the pump is affected by the recall.
- If the pump is not affected by the recall, switch power back on at the switchboard using the main breaker switch. Continue to use your pump as normal.
- If the pump is affected by the recall, you should unplug the pump, take a photo of the pump rating label, and register your product using the this link or contact Davey Water Products.
- After the pump has been unplugged, switch power back on at the switchboard using the main breaker switch.
- Davey will organise a free infield service inspection/repair by a certified technician. The technician will verify the earth terminal connection and repair if necessary.
For further information please visit https://www.daveywater.com/au/electrical-product-safety-recall
Please contact Davey Water Products on 1300 232 839 (9am to 5pm AEST, Monday to Friday), email dynadrive@davey.com.au, or contact your local Davey dealer where product was purchased from.
Details to help identify the product.
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19686 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.