Product description
E-Glide Ultra Electric Scooter
See a list of details to help identify the product
Reason the product is recalled
The scooter’s stem may develop a wobble, crack or fracture during use.
The hazards to consumers
If the stem of the scooter fractures while the scooter is being ridden, there is an increased risk of an accident or serious injury or death to the rider.
What consumers should do
Consumers should immediately stop using the scooter and take it to their nearest Scooter Hut store (regardless of where purchased). Scooter Hut will exchange the scooter with a similar replacement model - the InMotion S1 Electric Scooter.
If consumers have had the stem of their scooter replaced or repaired previously, these instructions still apply.
Consumers can find their nearest Scooter Hut store at https://scooterhut.com.au/store-locations/
For further information, contact Freestyle Distribution by emailing recall@scooterhut.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19624 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.