Eaton Power Quality Pty Ltd—Powerware 3105 and 5110 UPS System

PRA number


Published date

Product description

Models Affected: 31050350A, 31050500A, 31050700A, 51100350A, 51100500A, 51100700A, 51101000A, 51101500A. Identification: The recall only applies to the above models sold in 2007 with serial numbers JA231A0000 - JA416A9999 and JZ231A0000 - JZ416A9999 inclusive. Units with the first two letters "JX" or "JY" are excluded from this recall.
Eaton Powerware 3105 and 5110 UPS System
Identifying features

Other identifying numbers


What are the defects?

A crack in the socket backing plate can cause poor retention of the UPS outlet socket contacts and loss of earthing continuity to Class 1 equipment plugged into the UPS.

What are the hazards?

Electric shock

What should consumers do?

Customers should immediately stop using this product and return it to Eaton or their supplier for a free replacement product. Customers requiring further information should call 1300 880 366 between 9am and 5pm EST Monday to Friday.


Eaton Power Quality Pty Ltd

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.