Reason the product is recalled
Products are fitted with a non-insulated plug.
The hazards to consumers
There is a risk of electrocution if metal objects contact the non-insulated terminals between the plug and the socket.
What consumers should do
Cease using the product immediately. Contact Allpower Customer Service on 1800 333 428 or an Allpower Authorised Dealer to arrange rectification of product.
Details to help identify the product.
Supplier running the recall
Who sold the product
Sold through authorised Allpower Dealers, Hardware Stores and Online from the Allpower Online Store.
Identifying product features
CS1800 and CS2100
Identifying numbers
Other identifying numbers
CS1800 and CS2100
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13481 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.