ECP (Australia) Pty Ltd—Electra and Emailair Split System Air Conditioners

PRA number


Published date

Product description

Electra model WMN30RC and Emailair model WS088H sold since August 1998, with serial numbers lower than 2411090692.

What are the defects?

There is a risk of failure in the terminal block connector which may result in overheating and damage to the air conditioning unit.

What are the hazards?

Damage to air conditioning unit.

What should consumers do?

Consumers should call toll free 1800 880 566 Monday to Friday between 8.30am and 5.30pm to organise a service technician to check and if necessary replace the terminal block connector. You should have your model and serial number available when calling.


ECP (Australia) Pty Ltd

Where the product was sold


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category