Product description
An electrical oil burner with a 3-hour timer switch, used to heat water and an essential oil, to produce a fragrant scent mist.
The product was sold in the following styles:
- Payton Natural Electric Oil Burner - 50208593
- Alannah Pink Electric Oil Burner - 50209385
- Alula Black Electric Oil Burner - 50208562
- Alula Pink Electric Oil Burner - 50208555
- Honeycomb Electric Oil Burner - 50213757
- Coraline Electric Oil Burner - 50213979
- Kaley Terrazzo Electric Oil Burner - 50214211
- Marissa Electric Oil Burner - 50214013
- Skylar Navy Electric Oil Burner - 50208579
- Leilani Electric Oil Burner Giftbox – 50201631
Model numbers can be found on the product or barcode sticker on the packaging.
See a list of details to help identify the product.
Reason the product is recalled
The timer switch mechanism on the oil burner can pop out and expose the live electric parts of the oil burner.
The hazards to consumers
There is a risk of serious injury or death from electric shock if the switch mechanism pops out and exposes live electric parts. There is also a risk of burns and damage to property if the oil burner catches fire due to this switch defect.
What consumers should do
Stop using the product immediately and return the product to dusk for a full refund.
For further information, consumers can contact dusk by phone 1300 387 543 Monday to Friday 9 am to 5 pm, email help@dusk.com.au, or visit the website.
Details to help identify the product.
Supplier running the recall
Who sold the product
dusk Australasia Pty Ltd
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19947 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.