Product description

Electric Utility Vehicle - 2011-2016 GEM eLXD

See a list of details to help identify the product

Reason the product is recalled

The lower main frame tube may be defective and could crack. It the lower main frame tube cracks it can result in failure of the secondary upper cab frame.

The hazards to consumers

If the upper cab frame fails when operating the vehicle, it can increase the risk of injury or crash.

What consumers should do

Consumers should contact Polaris Industries Australia customer service on 03 9394 5610 to schedule an appointment to have the bulletin repairs performed.

Consumers should not attempt repairs. Repairs must be performed by an authorized Polaris GEM representative.

For further information, consumers can contact the Polaris Customer Service Department on 03 9394 5610.

Details to help identify the product

Supplier running the recall

Who sold the product

Polaris Industries Australia

Identifying product features

Dates available for sale

-

Where the product was sold

Victoria

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/17234 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.