Reason the product is recalled
The product does not comply with the 'Consumer Goods (Elastic luggage straps) Safety Standard 2017'. The product does not have the correct warning labelling.
The hazards to consumers
Elastic luggage straps that do not have appropriate safety warning labelling could potentially be misused, resulting in injury to the user.
What consumers should do
Consumers should stop using the product and return it to the place of purchase for a full refund.
Alternatively consumers can contact Mitchell's Adventure by calling 03 8325 6100, emailing hello@mitchellsadventure.com or go to https://www.mitchellsadventure.com/page/contact-us.aspx to arrange a credit that can be used in store or online.
Alternatively consumers can contact Mitchell's Adventure by calling 03 8325 6100, emailing hello@mitchellsadventure.com or go to https://www.mitchellsadventure.com/page/contact-us.aspx to arrange a credit that can be used in store or online.
Details to help identify the product
Supplier running the recall
Who sold the product
Mitchells Adventure - 788 Stuart Hwy Berrimah NT
Mitchells Adventure - Shop 104/105 Casuarina S.C. Casuarina NT
Mitchells Adventure - Shop 2001c Marion S.C. Oaklands Park SA
Mitchells Adventure - Shop 217 Tea Tree Plaza S.C. Modbury SA
Mitchells Adventure - Shop 104/105 Casuarina S.C. Casuarina NT
Mitchells Adventure - Shop 2001c Marion S.C. Oaklands Park SA
Mitchells Adventure - Shop 217 Tea Tree Plaza S.C. Modbury SA
Dates available for sale
-
Where the product was sold
Northern Territory
South Australia
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16992 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
