PRA number
2019/17448
Published date
Why the product is recalled
If the projectors are ceiling or wall mounted in a location that can result in their exposure to smoke, steam or vapours containing oils and solvents, the plastic casing can be weakened near where the projector is attached to the ceiling mount and the plastic may crack. If this occurs, the projector may fall from its mounting. Locations where these exposures are most likely to occur include near kitchens or near exhaust extraction fans.
What the hazards are to consumers
If a projector falls from its ceiling or wall mounting, it may cause an injury to a user or a bystander.
What consumers should do
Consumers who have a projector installed in an environment such as near a kitchen or an exhaust extraction fan, should contact Epson on 1300 655 723 (Monday to Friday, 9am-5pm) to seek advice and if necessary arrange for a site inspection. Consumers with affected projectors will be given a free inspection service and the installation of a safety wire to secure the projector to the ceiling mount.
Supplier
Traders who sold this product
Epson Australia
Electronic and audio visual retailers
Electronic and audio visual retailers
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
