Epson Australia Pty Ltd — All Epson Projectors apart from the L, Z, LS and EV Series

PRA number


Published date

Product description

All Epson projectors apart from the L, Z, LS and EV series.
Recalled projector models are those that can be ceiling or wall mounted.
Photograph of a EB-535W projector
Photograph of a EB-1780W projector
Photograph of EB-2155W projector
Photigraph of EB - G7400u projector
Photograph of EB-S31 projector

Reasons the product is recalled

If the projectors are ceiling or wall mounted in a location that can result in their exposure to smoke, steam or vapours containing oils and solvents, the plastic casing can be weakened near where the projector is attached to the ceiling mount and the plastic may crack. If this occurs, the projector may fall from its mounting. Locations where these exposures are most likely to occur include near kitchens or near exhaust extraction fans.

The hazards to consumers

If a projector falls from its ceiling or wall mounting, it may cause an injury to a user or a bystander.

What consumers should do

Consumers who have a projector installed in an environment such as near a kitchen or an exhaust extraction fan, should contact Epson on 1300 655 723 (Monday to Friday, 9am-5pm) to seek advice and if necessary arrange for a site inspection. Consumers with affected projectors will be given a free inspection service and the installation of a safety wire to secure the projector to the ceiling mount.

Traders who sold this product

Epson Australia
Electronic and audio visual retailers

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category