Product description
RK9 Premium Recovery Kit
RK11 Essentials Recovery Kit
RK11 Essentials Recovery Kit
See a list of details to help identify the product.
Reason the product is recalled
Product labelling on the outer packaging is not compliant with the relevant mandatory safety standard. Inner labels and instructions for use are compliant with the requirements of the mandatory standard.
The hazards to consumers
Absence of warnings or inconsistent information in labelling could result in the strap being used in an unsafe manner or the incorrect recovery kit being purchased.
What consumers should do
Consumers who have purchased an ARB RK9 or R11 for a vehicle which has a GVM outside the range of 2666kg - 4000kg should return the kit to the place of purchase for a refund or to exchange the snatch strap for an appropriately rated snatch strap.
For further enquiries consumers can call 03 9761 6622 or email sales@arb.com.au.
For further enquiries consumers can call 03 9761 6622 or email sales@arb.com.au.
Details to help identify the product.
Supplier running the recall
ARB Corporation Ltd
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/15877 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.