Product description
Electric hot water unit 250L capacity, fitted with two electric elements rated at 3.6KW
See a list of details to help identify the product
Reason the product is recalled
A fault in the heating elements can cause water to leak through the element connections, resulting in the elements shorting.
The hazards to consumers
If the defect occurs, there is a possibility of a localised fire in the element compartment.
What consumers should do
The supplier of this product has gone into liquidation.
If your water heater is affected by this recall, contact an appropriately accredited plumber to arrange to have the heating elements replaced.
If your water heater is affected by this recall, contact an appropriately accredited plumber to arrange to have the heating elements replaced.
Details to help identify the product
Supplier running the recall
Everlast Hydro Systems
Who sold the product
Reece Plumbing
Tradelink
Plumbing Plus
Plumbtec
Plumbing Supplies Co-op
Tradelink
Plumbing Plus
Plumbtec
Plumbing Supplies Co-op
Identifying numbers
Other identifying numbers
Serial numbers beginning with 22
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14292 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
