Product description
Models: EX612, EX613, EX622, EX623, EX570, EX540, EX542
See a list of details to help identify the product.
Reason the product is recalled
In an extremely weakened battery condition, the product may indicate zero volts or a low voltage reading when testing a live circuit.
The hazards to consumers
User may be exposed to a potential electrocution hazard.
What consumers should do
1.Stop using your clamp meter or multimeter even if you have not experienced any issues.
2.Check the model number on the front of your product and the serial number on the rear and then consult the chart above to confirm your instrument is affected.
3.Go to http://www.extech.com/instruments/recall2010.asp for immediate processing of your recall request, 24 hours a day, 7 days a week or email us at recall@extech.com. Be sure to include contact information, postal and email addresses, and model and serial numbers. We will reply to your email within one business day.
2.Check the model number on the front of your product and the serial number on the rear and then consult the chart above to confirm your instrument is affected.
3.Go to http://www.extech.com/instruments/recall2010.asp for immediate processing of your recall request, 24 hours a day, 7 days a week or email us at recall@extech.com. Be sure to include contact information, postal and email addresses, and model and serial numbers. We will reply to your email within one business day.
Details to help identify the product.
Supplier running the recall
Identifying product features
serial number 08xxxxxx-10xxxxxx
Identifying numbers
Other identifying numbers
serial number 08xxxxxx-10xxxxxx
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12260 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
