Product description
eZee Battery 36V 19Ah LG MG1
Electric Bike vertical pack lithium battery for eZee bikes
eZee 19Ah batteries with serial number Sony, Panasonic, BMZ, Sanyo are not affected by this recall
Electric Bike vertical pack lithium battery for eZee bikes
eZee 19Ah batteries with serial number Sony, Panasonic, BMZ, Sanyo are not affected by this recall
See a list of details to help identify the product
Reason the product is recalled
LG MG1 Batteries, starting with the serial number D3620 have caught alight during charging.
The hazards to consumers
The battery may overheat during charging and cause a fire.
What consumers should do
Stop using or charging the battery and return the product to Glowworm Bicycles for a replacement battery.
Remove your battery from the bike by turning the key-switch to the open position. Pull the battery both upwards and backwards to remove from the bike. Examine the serial number or take a photo and provide to your eZee bike dealer. Do not charge the battery if you have identified the battery as being part of the recall or if you are unsure. Store the battery until replaced at your local dealer in a location that poses a low fire risk, e.g. a garage
For further information, contact Glowworm Bicycles at info@glowwormbicycles.com.au or by phone on 02 9569 9126
Remove your battery from the bike by turning the key-switch to the open position. Pull the battery both upwards and backwards to remove from the bike. Examine the serial number or take a photo and provide to your eZee bike dealer. Do not charge the battery if you have identified the battery as being part of the recall or if you are unsure. Store the battery until replaced at your local dealer in a location that poses a low fire risk, e.g. a garage
For further information, contact Glowworm Bicycles at info@glowwormbicycles.com.au or by phone on 02 9569 9126
Details to help identify the product
Supplier running the recall
Who sold the product
Cairns Electric Bikes
Cargo Cycles
Electric Bikes Brisbane
Electric Bike Centre
Melbourne Electric Bikes
Omafiets
Perth Electric Bikes
Sydney Electric Bikes
Teros
Trendy Ebikes
Cargo Cycles
Electric Bikes Brisbane
Electric Bike Centre
Melbourne Electric Bikes
Omafiets
Perth Electric Bikes
Sydney Electric Bikes
Teros
Trendy Ebikes
Identifying product features
Identifying numbers
Other identifying numbers
19Ah Battery 36V LG MG1 With serial numbers starting with - D36203360P04X___: D36203360P05X___: D36203360P06X___:D36203366P04X___
Dates available for sale
-
Where the product was sold
Nationally
International
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2019/17406 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
