Facebook Technologies LLC — Removable Foam Facial Interface for Oculus Quest 2 Virtual Reality Headsets

PRA number


Published date

Product description

Removable foam facial interface for Oculus Quest 2 virtual reality headsets

Included with each Quest 2 headset and available separately as a replacement and in the Quest 2 Fit Pack.

Purchased before 24 August 2021.

***This is an update to the notice dated 6 June 2021***

Photograph of Oculus Quest 2
Photograph of Oculus Quest 2 Foam Interface

Reasons the product is recalled

Substances normally present in the foam interface’s manufacturing process may cause skin irritation.

The hazards to consumers

Some users may experience non-allergic skin irritation (redness, bumps or swelling) where the Quest 2 foam interface rests on the face. This irritation is different from the normal pressure marks people sometimes experience after a VR session.

What consumers should do

Oculus is offering a free silicon cover to owners of Quest 2 headsets and Quest 2 Fit Packs purchased before 24 August 2021. Consumers should contact Oculus Support via https://support.oculus.com/1504463656600795 for assistance


Facebook Technologies LLC

Traders who sold this product


Where the product was sold


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

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