Fantastic Furniture Pty Limited — Tara and Toto Dining Chairs

PRA number

2019/17656

Published date

Product description

Tara Dining Chair (Grey) and Toto Dining Chair (White)

Sold at Fantastic Furniture stores and online between the following dates:
Tara Chair - June 2018 to May 2019
Toto Chair - December 2015 to May 2019

Refer to attached supporting document below (under 'Recall advertisements and supporting documentation') for guidance on how to identify recalled chairs.
Photograph of Tara and Toto Dining Chairs
Identifying features

SKU

TARCHA1STOOOFABDKG and TOTCHA1STOOORUBWHI

Reasons the product is recalled

There is a risk the chairs are unstable. The legs of these chairs may break during use if they are not supported by brackets.

The hazards to consumers

The chairs may collapse during use, resulting in injury. The defect has occurred and resulted in injuries to consumers.

What consumers should do

Consumers should immediately cease using the chairs and contact Fantastic Furniture Customer Care on 1800 430 850 or by email at totoandtarachairs@fantasticfurniture.com.au to arrange a time to visit the nearest Fantastic Furniture store for installation of support brackets to the chairs. Fantastic Furniture will put in place reasonable alternative arrangements for customers who may have difficulties returning the product to a Fantastic Furniture store. Where a chair cannot be repaired, customers will be offered an exchange, or another remedy they are entitled to under the Australian Consumer Law

Traders who sold this product

Fantastic Furniture Pty Limited
Online at www.fantasticfurniture.com.au

Where the product was sold

Nationally
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

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