PRA number
2019/17656
Published date
Product description
Tara Dining Chair (Grey) and Toto Dining Chair (White)
Sold at Fantastic Furniture stores and online between the following dates:
Tara Chair - June 2018 to May 2019
Toto Chair - December 2015 to May 2019
Refer to attached supporting document below (under 'Recall advertisements and supporting documentation') for guidance on how to identify recalled chairs.
Sold at Fantastic Furniture stores and online between the following dates:
Tara Chair - June 2018 to May 2019
Toto Chair - December 2015 to May 2019
Refer to attached supporting document below (under 'Recall advertisements and supporting documentation') for guidance on how to identify recalled chairs.
What are the defects?
There is a risk the chairs are unstable. The legs of these chairs may break during use if they are not supported by brackets.
What are the hazards?
The chairs may collapse during use, resulting in injury. The defect has occurred and resulted in injuries to consumers.
What should consumers do?
Consumers should immediately cease using the chairs and contact Fantastic Furniture Customer Care on 1800 430 850 or by email at totoandtarachairs@fantasticfurniture.com.au to arrange a time to visit the nearest Fantastic Furniture store for installation of support brackets to the chairs. Fantastic Furniture will put in place reasonable alternative arrangements for customers who may have difficulties returning the product to a Fantastic Furniture store. Where a chair cannot be repaired, customers will be offered an exchange, or another remedy they are entitled to under the Australian Consumer Law
Supplier
Traders who sold this product
Fantastic Furniture Pty Limited
Online at www.fantasticfurniture.com.au
Online at www.fantasticfurniture.com.au
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Supporting documents
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
