Product description

The processors are used to develop film, scan and print photographic images, exclusively for commercial purposes.

See a list of details to help identify the product

Reason the product is recalled

Crystallisation may occur on the float of the solution level sensor in the processors which may prevent the float switch from working properly and turning off the heater. This may lead to overheating of the heat exchanger tank (sub-tank).

What consumers should do

Letters have been sent to all customers. For further information contact Noritsu Koki Australia Pty Ltd on (02) 9317 2141.

Details to help identify the product

Supplier running the recall

Noritsu Koki Australia Pty Ltd

Identifying product features

The model numbers of the Film Processor involved are: QSS-1912, QSS-2211, QSS-2301, QSS-2302, QSS-2202, QSS-2612, QSS-2611, QSS-2802, QSS-2

Identifying numbers

Other identifying numbers

The model numbers of the Film Processor involved are: QSS-1912, QSS-2211, QSS-2301, QSS-2302, QSS-2202, QSS-2612, QSS-2611, QSS-2802, QSS-2

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2003/6550 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.