Fisher & Paykel Appliances Pty Ltd—Electric Ceramic Glass Cooktops

PRA number

2015/15036

Published date

Product description

Ceramic glass cooktops with either 4 or 5 elements.

Manufactured between 1 June 2011 and 11 November 2015 and sold nationally from 1 June 2011.
Fisher and Paykel Electric Ceramic Glass Cooktops
How to identify the cooktop's model and serial number
Identifying features

Affected model numbers start with CE604CB, CE604LB or CE905CB and serial numbers start with 1, 2, 3, 4, BK, BL, BU, BY, EF, EI and ES

Other identifying numbers

Affected model numbers start with CE604CB, CE604LB or CE905CB and serial numbers start with 1, 2, 3, 4, BK, BL, BU, BY, EF, EI and ES

Reasons the product is recalled

Accessible parts may not be effectively earthed.

The hazards to consumers

Spills around the control panel and dials can leak into the electrical components. This may cause an electric shock to the user that can result in severe injury or electrocution.

What consumers should do

Check the model and serial number on the back of your cooktop’s User Guide to determine whether your cooktop is recalled (as shown in the the picture 'How to identify the cooktop's model and serial number' attached above).

If your cooktop is recalled, contact Fisher & Paykel to book a free repair at 1300 023 350, (Mon-Fri 6am-7pm AEDT, Sat 7am-2pm AEDT) or via www.fisherpaykel.com.au. If you are in doubt or if you don’t have a User Guide, contact Fisher & Paykel to confirm whether your cooktop is recalled and to book a free repair for recalled cooktops.

If your cooktop is recalled and a spill on your cooktop has reached the control panel or dials, immediately turn off the power supply to the cooktop and do not use it until repaired.

Traders who sold this product

Appliance retailers throughout the country.

Where the product was sold

Nationally

Recall advertisements and supporting documentation

Responsible regulator

Office of the Technical Regulator (SA) is the responsible regulator for this recall.

Product category

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