Product description
All model year 2016 and some 2017 Float X2 bicycle rear shock absorbers.
Sold individually and also installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea, and Canyon full-suspension mountain bikes and frames.
The solid black or black and gold Float X2 shocks have an air sleeve construction. Float X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a “250 psi max” label directly under the air fill boss on the outer sleeve of the shock. A full listing of all recalled shocks and bike models can be found at http://ridefox.com/recall#brandsmodels
Sold individually and also installed on YT, Giant, Pivot, Intense, Ibis, Scott, Trek, GT, Knolly, Norco, Rocky Mountain, Diamondback, Morpheus, Foes Racing, Orbea, and Canyon full-suspension mountain bikes and frames.
The solid black or black and gold Float X2 shocks have an air sleeve construction. Float X2 is printed on the external reservoir connected to the blue compression and red rebound adjusters that have X2 and RVS laser etched on them. Recalled shocks do not have a “250 psi max” label directly under the air fill boss on the outer sleeve of the shock. A full listing of all recalled shocks and bike models can be found at http://ridefox.com/recall#brandsmodels
See a list of details to help identify the product.
Reason the product is recalled
The bicycle's rear shock absorber outer sleeve may rupture.
The hazards to consumers
If the outer sleeve of the shock absorber ruptures during use, it may come into contact with other bicycle parts or the rider, posing a fall hazard.
What consumers should do
Consumers should immediately stop using bicycles with the affected Float X2 rear shock absorbers and return them to the place of purchase for a free repair.
Consumers unable to return their bicycles should contact SOLA Sport on (02) 9550 1655 for instructions on receiving a free repair.
Details to help identify the product.
Supplier running the recall
Fox Factory
Who sold the product
Various Australian Bicycle Dealers
Identifying product features
Serial numbers can be checked at http://www.ridefox.com/2016/content.php?c=floatx2recall
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2016/15736 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
