Fluidra Group Australia Pty Ltd — Zodiac Z400 Heat Pumps

PRA number

2024/20157

Published date

Product description

Electric heat pump for swimming pools.

Part NumberModel
WH000287Z400 MD4 ALUMINIUM GREY
WH000288Z400 MD4 BEIGE GREY
WH000289Z400 MD5 ALUMINIUM GREY
WH000290Z400 MD5 BEIGE GREY
WH000291Z400 IQ MD7-ALU GREY-WIFI
WH000292Z400 MD7 - BEIGE GREY
WH000295Z400 IQ MD8-ALU GREY-WIFI
WH000299Z400 IQ MD9-ALU GREY-WIFI
WH000348Z400 IQ MD4 GREY WIFI
WH000350Z400 IQ MD5 GREY WIFI
WH000374Z400 MD4 - GREY WIFI (PLUG&P)
WH000382Z400 IQ MD4-AG R32
WH000383Z400 IQ MD5-AG R32

 

Model

Z400 Heat Pumps
Zodiac Z400 heat pump

Reasons the product is recalled

The heat pump’s capacitor fails to disconnect from the circuit, which can lead to the unit catching fire.

The hazards to consumers

There is a risk of serious injury, burns or death if the heat pump’s capacitor catches fire. There is also a risk of serious property damage.

What consumers should do

Consumers should stop using the heat pump immediately. Press and hold the ON/OFF button for 2 seconds to switch off, then disconnect the plug. If it is hardwired, turn off the isolator switch.

Consumers should contact Fluidra to arrange for a technician to repair the heat pump at no cost.

Consumers can contact Fluidra by phone on 1300 859 605 (Operating hours - 8:30am - 5:00pm AEST Mon - Fri), email at au.recall@fluidra.com or visiting the website: www.zodiac.com.au/ProductRecall

Traders who sold this product

Please see attached list of suppliers.

List of traders who sold this product

Where the product was sold

Nationally
International
New South Wales
Queensland
South Australia
Victoria
Western Australia
Australian Capital Territory
Northern Territory

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Product category