Product description

Multi-purpose aluminium ladder allowing multiple configurations

See a list of details to help identify the product

Reason the product is recalled

The product does not comply with the requirements of the safety standard, AS/NZS 1892.1:1996.

The hazards to consumers

Use of the ladder may result in a fall injury as it does not comply with the appropriate safety standard for loading requirements.

What consumers should do

Consumers should immediately stop using the ladder and contact Soldsmart to receive a full refund. Customers will be sent an email explaining what to do. For further information, please email customer.care@soldsmart.com.au

Details to help identify the product

Supplier running the recall

Who sold the product

Soldsmart online sales only

Identifying product features

CL0260 and CL0285

Identifying numbers

Other identifying numbers

CL0260 and CL0285

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2013/13479 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.