Product description
Multi-purpose aluminium ladder allowing multiple configurations
See a list of details to help identify the product
Reason the product is recalled
The product does not comply with the requirements of the safety standard, AS/NZS 1892.1:1996.
The hazards to consumers
Use of the ladder may result in a fall injury as it does not comply with the appropriate safety standard for loading requirements.
What consumers should do
Consumers should immediately stop using the ladder and contact Soldsmart to receive a full refund. Customers will be sent an email explaining what to do. For further information, please email customer.care@soldsmart.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Soldsmart online sales only
Identifying product features
CL0260 and CL0285
Identifying numbers
Other identifying numbers
CL0260 and CL0285
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2013/13479 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.