PRA number
Published date
Product description
Grid tied photo voltaic inverter. Inverters convert DC current produced from solar energy to AC current usable for domestic and commercial power consumption. This grid tied inverter exports excess solar production to the network grid.
Why the product is recalled
The inverter can exceed voltage limits, and may not switch off when required. Also, the inverter is not labelled to warn of a hot surface.
What the hazards are to consumers
If the inverter continues operating in the event of variations in the power grid voltage, there is small risk that electrical products in the premises could fail in an unsafe manner resulting in electric shock and/or fire. Contact with hot surfaces of the inverter may cause burns.
What consumers should do
The distributor of the recalled inverter product, Fortends Pty Ltd, is no longer trading, therefore consumers will have to arrange for remedial action at their own cost.
If you have or suspect you have the recalled inverter product installed within your premises, you should engage a CEC accredited installer, to have the firmware settings checked / corrected for Australian conditions.
For further technical support, regarding changing inverter firmware settings, please visit https://www.sofarsolar.com/company/contact-us or email service@sofarsolar.com.au.
Supplier
Traders who sold this product
Fortends Pty Ltd
PGK
Power ark
Halco
Harness the sun
Alliance Solar
Sofar Solar Australia
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Office of the technical regulator (SA) is the responsible regulator for this recall.