Product description
Electric road bike with 36V 8Ah lithium battery and 250W brushless motor
See a list of details to help identify the product
Reason the product is recalled
The bike charging port's centre pin may loosen and come into contact with the negative contact, causing a short circuit.
If this occurs, the bike's battery pack may fail and catch fire.
If this occurs, the bike's battery pack may fail and catch fire.
The hazards to consumers
There is a risk of fire and a burns hazard.
What consumers should do
Consumers should immediately stop using the product and contact Kogan Australia to arrange for a full refund and a free return of the product.
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
For more information, consumers should contact Kogan Australia on 1300 304 292 or via email supervisor@kogan.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Identifying numbers
SKU
FS7CUMTBKA
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18585 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
