Found–Space — Far Infrared Saunas

PRA number

2023/19918

Published date

Product description

Pre-fabricated, free standing far infrared saunas.
Includes a range of iHealth Saunas, Found–Space, Vortex branded 1–4 person saunas in Standard, Deluxe, Premium and Lite models.

See affected products list for full list of brands and models.

iHealth Saunas - 2 Person Premium Far Infrared Sauna
iHealth Saunas - 3 Person Lite Far Infrared Sauna
iHealth Saunas - 4 Person Premium Far Infrared Sauna
iHealth Saunas - 2 Person Lite 1 Far Infrared Sauna
iHealth Saunas - 3 Person Premium Far Infrared Sauna

Reasons the product is recalled

There are two parts within the heating system of the sauna that may catch fire.
1. Faulty heater elements, and/or
2. Ceramic electrical connectors that do not have sufficient ventilation

The hazards to consumers

There is a risk of serious injury, death and/or property damage if the sauna catches fire.
Fires with associated property damage have occurred.

What consumers should do

Consumers should stop using these products immediately.

For more information, please visit the Found-Space Recall webpage, https://foundspace.com.au/product-safety-recall/ or contact by email recall@foundspace.com.au

Important message from the ACCC to consumers: 

Electrical safety regulators are working with Found-Space on the proposed remedy.

Consumers can access their rights under the Consumer Guarantees which may entitle them to a full refund or a replacement product that is free of defects.

Traders who sold this product

iHealth Saunas, Found-Space, Spa World

Where the product was sold

Nationally
International
Online

Dates available for sale

-

Recall advertisements and supporting documentation

Responsible regulator

Energy Safe (VIC) is the responsible regulator for this recall.

Product category