Product description
Certain Fuel EX 8 XT bicycles
Model Year 2022
No other Trek bicycles are affected by this recall.
See a list of details to help identify the product
Reason the product is recalled
During assembly, a spacer was installed behind the drive side bottom bracket bearing, increasing the bracket width. As a result, the crank arm is not completely attached to the crank spindle, and the crank arm safety tab cannot lock into the spindle. This can cause crank arms and pedals to fall off affected bicycles.
The hazards to consumers
If the pedal and crank arm fall off while the bicycle is being ridden, the rider may lose control of the bicycle, increasing the risk of an accident or injury.
What consumers should do
Consumers with potentially affected bicycles have been contacted directly by Trek and should immediately stop using their bicycle and take it to a Trek retailer to be inspected. Spacers will be removed from affected bicycles. All bicycles already inspected or repaired under this recall do not need to be inspected again.
For further information, contact Trek Australia by telephone on 02 6173 2400 or email customerservice_australia@trekbikes.com
Details to help identify the product
Supplier running the recall
Who sold the product
Trek authorised retailers
Identifying numbers
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2021/19312 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
