Product description
Fusion Comfort Chair
Model 18040H
All Serial Numbers
ARTG 201862
(R & R Healthcare Equipment Pty Ltd - Chair)
Model 18040H
All Serial Numbers
ARTG 201862
(R & R Healthcare Equipment Pty Ltd - Chair)
See a list of details to help identify the product.
Reason the product is recalled
The chair is labelled with a maximum user weight of 200kg. Testing has shown that at a weight of around 110kg, there was a potential for weld failure in the base assembly and if occupied, the chair could collapse.
The chair's maximum user weight is 110kg.
The chair's maximum user weight is 110kg.
The hazards to consumers
If the chair collapses while the chair is occupied, there is a risk of injury to the occupant or bystanders.
What consumers should do
R & R Healthcare Equipment will provide affected consumers with a corrected label to replace the existing weight limit label.
If the occupant of the chair exceeds or is likely to exceed 110kg, consumers should immediately stop using the chair and contact R & R Healthcare Equipment or K Care Healthcare Solutions who will either:
1. Replace the Fusion Comfort chair with the HiLite KA582KD chair, which is made of steel and tested to a maximum weight limited of 150kg; or
2. Provide a credit on return of the affected chair(s).
For more information, consumers can contact K Care Healthcare Solutions on 1300 783 783.
If the occupant of the chair exceeds or is likely to exceed 110kg, consumers should immediately stop using the chair and contact R & R Healthcare Equipment or K Care Healthcare Solutions who will either:
1. Replace the Fusion Comfort chair with the HiLite KA582KD chair, which is made of steel and tested to a maximum weight limited of 150kg; or
2. Provide a credit on return of the affected chair(s).
For more information, consumers can contact K Care Healthcare Solutions on 1300 783 783.
Details to help identify the product.
Supplier running the recall
Who sold the product
Healthcare equipment retailers and rehabilitation services
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18403 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Therapeutic Goods Administration if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.