Garmin Australasia Pty Ltd—Garmin nuvi range

PRA number


Published date

Product description

A Garmin nuvi is a portable GPS device that is used by individuals while driving their car to assist with navigation.
Photo of Garmin nuvi 760 cf-high
Photo of Garmin nuvi 260W
Photo of Garmin nuvi 250w
Identifying features
Garmin Model Region nüvi 250W, New Zealand Australia/NZ nüvi 260W, New Zealand Australia/NZ nuvi 760, New Zealand Australia/NZ GPS Unit,nuvi 250W,NZ,N.O. Australia/NZ GPS Unit,nuvi 260W NZ,N.O. Australia/NZ GPS Unit,nuvi760 NZ,N.O. Australia/NZ nüvi 250W, Australia Australia nüvi 260W, Australia Australia nüvi 260W, Australia Australia nüvi 760, Australia Australia GPS Unit,nuvi 250W, Australia,N.O. Australia GPS Unit,nuvi260W Australia,N.O. Australia GPS Unit,nuvi760 Australia,N.O. Australia GPS Unit,nuvi 250W,Australia, Redesign, N.O. Australia GPS Unit,nuvi 260W,Australia, Redesign, N.O. Australia

Other identifying numbers

Migrated data too large, see un-migrated data field.

Reasons the product is recalled

Garmin has identified a risk that the batteries may overheat when used in nuvi devices that contain a specific printed circuit board (PCB) design. In rare circumstances, overheating of the product's battery may lead to a fire hazard. This defect only applies to the nuvi products with the model numbers specified above.

The hazards to consumers

The potential hazard is that in rare circumstances, the overheating of the battery may lead to an increased risk that individuals may be injured and/or property damaged as a result of the device reaching high temperatures or starting a fire.

What consumers should do

To determine if a unit is affected, consumers should visit the Garmin website which has been set up to coordinate the recall.

Consumers will be asked to enter their nuvi's serial number into the website. If their unit has the specific PCB design and contains a battery from the specific date range, they will be given instructions on how to return their nuvi. In Australia, Garmin will replace the entire nuvi device and return the nuvi to the affected customer free of charge. If customers are unable to access the website, they may contact Garmin through one of the phone numbers below.

In Australia call 1800 113 738 and in New Zealand call 0800 427 652.

Traders who sold this product

Harvey Norman, The Good Guys, GPS Oz, Everything GPS and Dick Smith.

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category

Is this page useful?