Product description
Portable 12 volt direct current powered diesel heater for outdoor use.
Brand - Gasmate
Model number - DH203
See a list of details to help identify the product.
Reason the product is recalled
This product has a standard appliance inlet which can be fitted with a standard 240 volt connector. There is potential for the 12 volt direct current heater to be connected to 240 volt alternating current mains supply.
The hazards to consumers
There is a risk of electric shock which can cause serious injury or death if the heater is connected to 240 volt alternating current mains supply.
What consumers should do
Consumers should stop using the diesel heater immediately and contact Gasmate to arrange return and free repair of the diesel heater.
Repair consists of replacing the inlet and supplying a replacement 12 volt direct current supply lead.
For more information contact Sitro Group Australia Pty Ltd on1300 174 876, 8am to 5pm Monday to Friday, or email productsafety@sitro.com.au
Details to help identify the product.
Supplier running the recall
Who sold the product
BCF
Snowys Outdoors
Independent camping stores
Identifying numbers
Barcode number
SKU
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19881 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.