Reason the product is recalled
The products contain a concentration of "free" formaldehyde in excess of the allowable limit as stipulated in the Standard for the Uniform Scheduling of Medicines and Poisons (SUSMP).
The hazards to consumers
Formaldehyde is known to cause sensory irritation and skin sensitisation. Formaldehyde may also cause cancer in circumstances where there is chronic high exposure.
What consumers should do
Stop using the products immediately and return the remaining solution to the place of purchase for a refund or a replacement. Alternatively, customers will be contacted by a sales representative, whereupon the faulty goods will be replaced.
Details to help identify the product
Supplier running the recall
Who sold the product
Was not sold at the retail level. Salon professional use only.
Identifying product features
All batches affected
Identifying numbers
Other identifying numbers
All batches affected
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12286 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
