Reason the product is recalled
The lighting outfit(s) are non-compliant with no outdoor insulation protection rating.
The hazards to consumers
Electric shock.
What consumers should do
Consumers should immediately stop using the light(s). Follow the return instructions and return the light(s). Consumers will receive a full refund of purchase price including shipping.
Details to help identify the product
Supplier running the recall
Who sold the product
Crazysales.com.au
Identifying product features
N/A
Identifying numbers
Other identifying numbers
Dates available for sale
Where the product was sold
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14412 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to the Office of Fair Trading (NSW) - Electrical Regulatory Authorities Council (ERAC) if you have a question about the reason the product is recalled or the hazards to consumers.