Reason the product is recalled
The product breaches the relevant electrical safety standard, as an internal capacitor can discharge through the pins if they are both touched once it has been unplugged.
The hazards to consumers
The product may cause an electric shock.
What consumers should do
Consumers should cease use of the product immediately and return it to the place of purchase for a full refund.
For further information, contact Go4Green Pty Ltd:
Email: admin@go4green energysmart.com.au
Phone: 1300230790
For further information, contact Go4Green Pty Ltd:
Email: admin@go4green energysmart.com.au
Phone: 1300230790
Details to help identify the product
Supplier running the recall
Go-4-Green Pty Ltd
Who sold the product
Please see attached PDF. In addition units have been sold online.
Identifying product features
Branded Go4Green EnergySmart
Model SD001
Approval number SAA 101417EA
Identifying numbers
Other identifying numbers
Branded Go4Green EnergySmart
Model SD001
Approval number SAA 101417EA
Model SD001
Approval number SAA 101417EA
Dates available for sale
-
Where the product was sold
Nationally
New South Wales
Queensland
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12905 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.