PRA number
2018/16567
Published date
Product description
Outdoor Bluetooth audio speakers with a "f" logo on the front.
Reasons the product is recalled
There may be a failure of the over-charging prevention circuit in the Outdoor Bluetooth Speaker, due to charging with an incompatible USB charger and/or battery quality.
The hazards to consumers
If the defect occurs, this poses a fire risk, which may result in injury or property damage.
What consumers should do
Consumers should stop using the speakers and are asked to dispose of the product immediately.
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.
If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support
To receive a refund, please visit https://www.groupon.com.au/customer_support#contact-us, and sign in to contact our Groupon Customer Services team. Select the topic “Goods Shipping and Returns” and then select “I want to return the item I received”, then click “No, I Still Need Help”. Contact us through the chat.
Ensure that you provide the code “SPKR1" in your correspondence and include written confirmation that you have disposed of the product. You will receive a full refund including shipping fees from Groupon.
If you require further information about the recall please contact our Groupon Customer Service on https://www.groupon.com.au/customer_support
Supplier
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
