Reason the product is recalled
The quantified concentrations of formaldehyde exceed the 2000mg/kg (0.2%w/w) safe limit for 'free formaldehyde' in cosmetics. Additionally, the bottles are not labelled with the mandatory warning for cosmetics that contain in excess of 500mg/kg (0.05%w/w) of free formaldehyde.
The hazards to consumers
Formaldehyde can cause sensory irritation and skin sensitisation. Formaldehyde in high concentrations with prolonged exposure is also known to be carcinogenic.
What consumers should do
Stop using the products immediately. Customers will be contacted by a sales representative, whereupon the faulty goods will be replaced with similar (but compliant) products.
Details to help identify the product
Supplier running the recall
Who sold the product
Salons and stockists of professional haircare products
Identifying product features
All batches affected
Identifying numbers
Other identifying numbers
All batches affected
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12642 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
