PRA number
2006/8744
Published date
Product description
Bicycle supplied to customers and staff as part of promotional campaign between 1 October 2005 and May 2006.
Reasons the product is recalled
Lack of importer details and warning label on bicycle. Lack of warning label on packaging. Lack of adequate instructions. Handbrakes located in the wrong position and not appropriately attached.
The hazards to consumers
Non compliance with mandatory standard including inadequate braking assembly.
What consumers should do
The bicycle should be returned to any Lawrence & Hanson or Auslec store. Hagemeyer will in return organize to provide you with a bicycle which complies with the mandatory standard and which is of equivalent value to the bicycle which Hagemeyer previously supplied to you. Hagemeyer will also compensate you for the reasonable costs which you incur in returning the bicycle. In order to receive compensation you will need to provide Hagemeyer with a letter advising of the costs which you incur in returning the bicycle and provide receipts for payment of those costs. Please contact the Hagemeyer Customer Service Centre on 1300 300 254 for further advice.
Supplier
Hagemeyer Asia Pacific
Where the product was sold
Nationally
Dates available for sale
-
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
