Reason the product is recalled
This product is subject to a permanent ban under Consumer Protection Notice No. 12 of 2011 as the candle holder ignites and continues to flame for a period of five seconds or more after ignition.
The hazards to consumers
Potential burns, serious injury or death can occur if the candle holder catches fire.
What consumers should do
Consumers should not use this product and return it to the place of purchase for a full refund.
Details to help identify the product
Supplier running the recall
Wens Bros Trading Pty Ltd
Identifying numbers
Other identifying numbers
Barcode 6933550403011
Where the product was sold
Online
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2017/16081 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Consumer Affairs Victoria if you have a question about the reason the product is recalled or the hazards to consumers.