Head Rush Technologies — TRUBLUE iQ & IQ+

PRA number

2024/20264

Published date

Product description

Auto belay climbing devices

Affected models:

  • iQ LT
  • iQ XL
  • iQ+ LT
  • iQ+ XL


iQ devices are grey with blue handles and a grey sash on the front cover.

iQ+ devices are grey with blue handles and have an added catch and hold brake on the front.

LT (12.5 m) versions are identified by a blue tag above the hand grip.

XL (20 m) versions are identified by a purple tag above the hand grip.

Product serial numbers can be found printed on the device’s handle as well on the bottom of the device.

Photograph of TRUBLUE iQ with LT 12.5 m webbing
Photograph of TRUBLUE iQ+ with LT 12.5 m webbing
Photograph of TRUBLUE iQ with XL 20 m webbing
Photograph of TRUBLUE iQ+ with XL 20 m webbing
Identifying features

The recalled auto belay devices have a serial number within the following serial number ranges printed on the device’s handle as well on the bottom of the device

TRUBLUE iQ LT (12.5 m) SNiQ0014492 through SNiQ0036407

TRUBLUE iQ XL (20 m) SNiQXL01283 through SNiQXL02678

TRUBLUE iQ+ LT (12.5 m) SNiQP00110 through SNiQP00161

TRUBLUE iQ+ LT (12.5 m) SNiQP000164 through SNiQP000356

TRUBLUE iQ+ XL (20 m) SNiQXLP0104 through SNiQXLP0182

Reasons the product is recalled

The auto belay device can fail to retract when used.

The hazards to consumers

There is a risk of death or serious injury from a fall if the device fails to retract.

What consumers should do

Consumers should stop using the devices immediately.

Consumers should check their device serial number and if it falls in the affected range contact Head Rush Technologies for a replacement.

For more information, consumers should contact Head Rush Technologies via email at info@headrushtech.com

Traders who sold this product

The Highgate Group
WilWin Engineering
MJ Playgrounds

Where the product was sold

Nationally

Dates available for sale

-

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category