Product description
Face plate for Cervélo R5 Bicycle and Cervélo Caledonia 5 Bicycle
Affected models include:
1. Cervélo Caledonia 5 - models sold on or after 1 May 2021
2. Cervélo R5 – models sold on or after 28 September 2021
The face plate connects the handle bar to the bicycle
See a list of details to help identify the product
Reason the product is recalled
The handlebar may come loose from the bicycle.
The hazards to consumers
If the handlebar comes loose while riding, the rider may lose control of the bicycle which may result in an accident causing serious injury.
What consumers should do
If you have a Cervélo R5 or Caledonia-5 bicycle or a frameset purchased after the dates listed, with a stem whose faceplate matches the faceplate shown below in red (the actual stems are black) or a ST31 LT replacement stem, please stop using it immediately and contact your authorized Cervélo dealer to arrange for a free repair to replace the faceplate with the design shown below in green.
Cervélo dealers can be located at https://www.cervelo.com/en-GB/store-locator
For more information: Call 08 8447 7746, Monday–Friday, 10am – 5pm PDT (excluding public holidays), or visit online at https://www.cervelo.com/en-GB/product-recalls
Details to help identify the product
Supplier running the recall
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2022/19600 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
