PRA number
2012/13096
Published date
Product description
Packaged refrigeration unit for medium-temperature applications
Reasons the product is recalled
Units are potentially charged with counterfeit refrigerant that is flammable and poisonous. (Note that premature system failure can be an indication of the presence of the counterfeit refrigerant.)
The hazards to consumers
If the counterfeit refrigerant is exposed to the atmosphere, there is a risk of fire through spontaneous ignition and a risk of exposure to hazardous fumes.
What consumers should do
Consumers should contact their supplier or Heatcraft directly to have the unit replaced. Under no circumstances are the units to have the refrigerant replaced by a service technician whilst in-situ. The unit must be returned to Heatcraft intact and charged with its refrigerant. Contact Heatcraft on 02 9774 7222 or by emailing dropinrecall@heatcraft.com.au to arrange for the unit to be replaced.
Supplier
Traders who sold this product
N/A
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
