Product description
Heller and Sunair brand heaters are rated between 1800W - 2000W
See a list of details to help identify the product
Reason the product is recalled
The heaters do not comply with the flammability requirements of the Australian standard. Internal wiring may be loose and may make contact with moving parts.
The hazards to consumers
Risk of fire and burns.
What consumers should do
Stop using the heater immediately and unplug it from the socket outlet.
Contact the store of your purchase for a full refund.
For further information on this recall, contact GAF Control Australia Pty Ltd on
1300 659 489 or email gaf@gafcontrol.com.au
Contact the store of your purchase for a full refund.
For further information on this recall, contact GAF Control Australia Pty Ltd on
1300 659 489 or email gaf@gafcontrol.com.au
Details to help identify the product
Supplier running the recall
GAF Control Australia Pty Ltd
Who sold the product
These heaters were supplied throughout Australia from April 2012 to November 2014 by the following retailers: Betta Electrical, Birite Electrical, Bunnings, Harvey Norman, JB Hifi, John Danks, Leading Appliances, Masters Home Improvement, Mitre 10, Officeworks, Stratco, The Good Guys and others.
Identifying product features
Heller brand fan heater models: FHH06, FHH15, FHH20 & FHH20A
Sunair brand fan heater models: SFH06, SFH15, SFH20 & SFH20A
Identifying numbers
Other identifying numbers
Heller brand fan heater models: FHH06, FHH15, FHH20 & FHH20A
Sunair brand fan heater models: SFH06, SFH15, SFH20 & SFH20A
Sunair brand fan heater models: SFH06, SFH15, SFH20 & SFH20A
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2015/14598 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Product questions
Speak to Energy Safe Victoria if you have a question about the reason the product is recalled or the hazards to consumers.
