Product description

Single batch: Batch A473
Expiry date Feb 2019

ARTG Number AUST R 49232

See a list of details to help identify the product

Reason the product is recalled

Potential for incorrect product in package.

The recall for product correction was initiated after one NSW consumer being treated with Heparin 5000 IU/5 mL injection 50 pack ampoules, found the pack contained ampoules of a different Pfizer product, Lignocaine 50 mg/5 mL (Batch A313, expiry date Nov 2017). The consumer obtained the pack at a community pharmacy in NSW. Consumers and health professionals who identify a defective pack should follow the advice below.

The hazards to consumers

Heparin is used as a "blood-thinner" in people susceptible to blood-clotting and Lignocaine is an anaesthetic.

If a patient has an affected pack, there is a risk that they will not have adequate supply of their medicine and could take the incorrect medicine, which could have serious health consequences.

What consumers should do

If you or someone you provide care for uses Heparin 5000 IU/5 mL injection 50 pack (Batch A473, expiry date Feb 2019), please carry out a visual inspection of the contents. In the event any anomalies are found, return the product to your pharmacy for refund or replacement.

Product that has not been found to show any anomalies may be used as normal.

Please note that all ampoules supplied in a pack should be identical in all respects and any product details should match those on the external packaging. If you notice any discrepancies with your medicine, return the product to your pharmacist.

If you have any other questions or concerns about this issue, talk to your health professional.

Details to help identify the product

Supplier running the recall

Pfizer Australia Pty Ltd

Identifying numbers

Other identifying numbers

Batch A473 only

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16257 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.