Hill-Rom Pty Ltd — Liko Multirall Q-link Strap Lock

PRA number


Published date

Product description

Liko Multirall Q-link Strap Lock

All Multirall 200 with serial numbers below 6511935

All Multirall 200 Devices Manufactured before 24 September 2019.

Affected devices:
Liko Multirall 200 (product number 3130001)
Universal SlingBar 450 R2R (product number 3156095)
Universal SlingBar 350 R2R (product number 3156094)
Carriage D45 with Double Hook (product number 3136100)
Extension belt 300-400 mm (product number 3136226)
Extension belt 400-600 mm (product number 3136227)
Extension belt 600-1000 mm (product number 3136228)
Extension belt 1000-1400mm (product number 3136229)

Why the product is recalled

If the Multirall Q-link strap lock has not been fully engaged in the S65 rail carriage hook by users, this can lead to the Multirall lift becoming detached from the rail system.

What the hazards are to consumers

If the Multirall lift becomes detached from the rail system, this could result in the lift motor and the person falling, which may cause a serious injury and increases the risk of death to users or caregivers.

What consumers should do

Hillrom will contact affected consumers in writing to provide instructions for identifying any affected devices and for scheduling the replacement of the Q-link 1, R2R accessories and extension belts.

Consumers can continue to use the affected devices, while following the Instructions For Use (IFU), until the corrective actions have been implemented.

For my information, consumers can contact Hillrom Customer Services on 1800 445 576.

Where the product was sold

New South Wales
South Australia
Western Australia

Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

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