HMR Healthcare Distribution Pty Ltd — Trustcare Outdoor Rollators - Trustcare Let's Go Out

PRA number


Published date

Product description

Trustcare Outdoor Rollators
A disability walker rollator device with two handles, seat and 4 wheels; to assist with walking

Manufacturing dates 2016-2021

ARTG 163591
(HMR Healthcare Pty Ltd - Walking aid, two arms, frame, wheeled)

Photograph of Trustcare Let's Go Out (Black)
Identifying features



Reasons the product is recalled

The backrest of outdoor rollators may break.

The current version of the products Information For Use does not contain any warning to ensure correct use and maintenance of the product.

The hazards to consumers

If the backrest breaks, the user may fall, increasing the risk of injury.

What consumers should do

Consumers will be contacted by their place of purchase and provided with an updated Instructions For Use, which includes additional wording on proper inspection and maintenance.

For more information, contact HMR Healthcare on 07 5477 0777 or visit the TGA website at

Traders who sold this product

Healthcare equipment and mobility equipment retailers

Where the product was sold

New South Wales
South Australia
Western Australia
Australian Capital Territory

Dates available for sale


Responsible regulator

Therapeutic Goods Administration is the responsible regulator for this recall.

Product category

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